Refund Policy

Thank you for choosing Rankpure for your appointment-creating software needs. We strive to provide high-quality products and services. However, we understand that there may be situations where a refund is necessary. Please review our refund policy below:

1. Eligibility for Refund

Refunds are available under the following conditions:

  • If you have encountered significant technical issues with the software that our support team has been unable to resolve within 2 days of your purchase.
  • If the software fails to meet the functionality as described on our website.
  • If you have made a duplicate purchase within 24 hours of your initial purchase and have not used the second license.

2. Non-Refundable Items

The following items are non-refundable:

  • Refund requests made after 2 days from the date of purchase.
  • Software that has been modified, tampered with, or used in violation of our terms of service.
  • Purchases made through third-party vendors or unauthorized resellers.

3. Refund Request Process

To request a refund, please follow these steps:

  1. Contact our support team at [email protected] with your order number and a detailed explanation of the issue.
  2. Include any relevant documentation or screenshots that support your claim.
  3. Our team will review your request and respond within 5 business days.

4. Refund Processing

If your refund request is approved, we will process the refund to the original payment method. Please allow 7-10 business days for the refund to appear in your account.

5. Contact Us

If you have any questions or need further assistance regarding our refund policy, please do not hesitate to contact us at [email protected].

Thank you for your understanding and for choosing Rankpure. We are committed to ensuring your satisfaction with our software.